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Charged by WellEarn?

Payments on our website are charged by OneLabel, Inc. Here is what each line on your card statement or in your wallet means.

WELLEARN.IO, WELLEARN.AI or FINESTA.IO

WellEarn, bought on wellearn.io or wellearn.ai. FINESTA.IO is WellEarn too: Finesta is its former name.

Your account and your subscription stay the same.

OneLabel, Inc. or WellEarn in Apple Pay or Wallet

WellEarn, paid with Apple Pay on the website. Apple Pay and Wallet show OneLabel, Inc. or WellEarn: either name can appear.

Check a charge in three steps

  1. Look for our receipt in your email from the day of the charge.
  2. Log in at dashboard.wellearn.io and open Profile, then Settings (the gear at the top right), then Manage subscription: it shows your plan and when it renews.
  3. To stop the next charge, follow the steps under Cancel your subscription in Support at least 24 hours before your subscription renews.

Questions about a charge

Two charges on the same day?

An add-on is a separate subscription, with its own price and billing period, so each has its own charge.

Deleted the app, and still charged?

You subscribed on our website, so you cancel with us, not in the App Store or Google Play. Deleting the app or your account does not cancel your subscription.

Can’t find it in the App Store or Google Play?

WellEarn is bought on our website, so it is not in your Apple or Google account. You manage it at dashboard.wellearn.io.

Don’t recognize the charge?

If you do not recognize a charge, please write to us at support@wellearn.io first, before you contact your bank, so we can look into it.

Add the date of the charge and the last four digits of your card.