Questions and answers

Getting started

What is WellEarn?

WellEarn teaches you to use AI at work and in your own projects. You follow a step-by-step plan, take short lessons and practice with tools such as ChatGPT, Claude and Gemini.

Do I need any experience with AI?

No. WellEarn is made for beginners. Lessons explain one step at a time, in plain words, and you practice right inside the lesson.

How much time do I need each day?

About 10 minutes a day. Your progress is saved after each lesson, so you can pick up with the next one on your phone or on the web.

How does the quiz work?

The quiz asks about your work, your goals, how you use AI today and how much time you have for learning. At the end you see your plan and can subscribe to start it. Then you create your account and continue in the web app.

Who is behind WellEarn?

WellEarn is a product of Onelabel AI Ltd, a company in Nicosia, Cyprus. Payments are charged by OneLabel, Inc., a Delaware corporation in the United States. The full details of both companies are at the bottom of this page.

What happened to Finesta?

Finesta is now called WellEarn. Finesta and WellEarn are products of the same company, Onelabel AI Ltd, and your account and your subscription stay the same. Log in at dashboard.wellearn.io with the email you used for Finesta.

Finesta is now WellEarn

Learning

Which AI tools can I learn?

There are 15 courses on AI tools: ChatGPT, Claude, Gemini, DeepSeek, Perplexity, Midjourney, Stable Diffusion, Omni, Kling, Canva AI, Jasper, Claude Code, Lovable, ChatGPT: Deep Dive and Claude: Deep Dive. Each of them ends with a certificate.

What is a lesson like?

Many lessons open with a short video that shows the skill in action. Then you practice with real examples, quick questions and small tasks, and in many lessons you write your own prompt and AI checks it. A typical lesson takes about 10 minutes.

How does the prompt check work?

In many lessons you write a prompt for a task. Before you check it, you see the criteria a strong prompt meets. AI then checks your prompt against each one and, where it falls short, says what to improve. You can then edit your prompt and check it again.

What can I do in the AI chat?

Ask it anything, and switch between ChatGPT, Gemini and Claude in one place. In the web app it can also make pictures, and you can start from ready-made tasks.

What is the plan?

Your plan is a step-by-step path, week by week, from your first prompt to work you can show. The weeks have no dates: each lesson opens when you finish the one before it.

In the web app you can switch to another plan, and your progress in every plan is saved.

Challenges

What is a daily challenge?

A daily challenge is a series of short tasks, one a day. The next task opens the following day, and when you finish the last day you earn a badge.

What if I miss a day?

Your progress is kept: the next task waits for you, and you can do it on the day you come back. If a full day goes by without a lesson, your streak starts over, but every task you have finished stays done.

What is a streak?

Your streak is the number of days in a row on which you finished at least one new lesson. The web app shows it as a flame with the number of days. Miss a full day and it starts over, but every lesson you have finished stays done.

Certificates

What do I get when I finish a course?

Each of the 15 courses on AI tools ends with a certificate of completion, with your name and the course on it. It has its own ID and a public page where anyone can check it. You can add it to LinkedIn, or download it as a PDF or an image.

How can someone check my certificate?

Send them its link, or let them scan the QR code on it. Both open the certificate's public page, where anyone can see who it was issued to, for which course and when, and that WellEarn issued it.

Can I add it to LinkedIn?

Yes. In the web app, choose Add to LinkedIn on your certificate. LinkedIn opens with the certificate filled in for your profile, with its ID and a link to its public page.

Is it an accredited qualification?

No. It is a certificate of completion: it shows that you finished the course. It is not an accredited qualification, degree or license.

Account & apps

Can I use WellEarn on my phone and computer?

Yes. Use the web app in any browser at dashboard.wellearn.io, or the WellEarn app for iPhone or Android. Sign in with the same account everywhere: your progress is saved after each lesson.

Download on the App StoreGet it on Google Play
How do I log in?

On the web, log in at dashboard.wellearn.io with the email address you signed up with and your password. In the iPhone or Android app, sign in with the same email address and password.

I forgot my password. What should I do?

On the login page, choose “Forgot password?” and enter the email address you signed up with. We send a link to set a new password to that address. If no email arrives, write to support@wellearn.io.

Does deleting the app or my account cancel my subscription?

No. Deleting the app or your account does not cancel your subscription. If you also want your account deleted, cancel your subscription first, or ask us to do both in one email to support@wellearn.io.

How to cancel, step by step

Subscription

How do I cancel my subscription?

Cancel at least 24 hours before your subscription renews.

In your account: log in at dashboard.wellearn.io, open Profile, then Settings (the gear at the top right), then Manage subscription, and choose Cancel subscription. The cancellation takes effect right away, and we confirm it by email.

Or write to support@wellearn.io from the email address you signed up with. By email, the cancellation counts from the moment your email reaches us. If you have more than one subscription, for example a plan and an add-on, we cancel all of them unless you tell us otherwise.

You subscribed on our website, so you cancel with us, not in the App Store or Google Play.

How to cancel, step by step
I see a charge from WellEarn. What is it?

WellEarn charges appear on your card or bank statement as WELLEARN.IO or WELLEARN.AI. If you subscribed to Finesta, which is now WellEarn, your charges appear as FINESTA.IO.

If you do not recognize a charge, please write to us at support@wellearn.io first, before you contact your bank, so we can look into it.

Charges on your statement
Do you confirm a cancellation?

Yes. We confirm the cancellation by email. Once your subscription is canceled, it does not renew, and you keep access until the end of the period you have already paid for.

How to cancel, step by step
Can I cancel in the App Store or Google Play?

No. WellEarn subscriptions are not sold in the App Store or on Google Play. You subscribed on our website, so you cancel with us: in your account or by email.

How to cancel, step by step