WellEarn Subscription Policy
Last Updated: October 30, 2026
This Subscription Policy explains how WellEarn subscriptions bought on our website work: how they renew, how you are billed and how to cancel. It is part of our Terms of Use (https://wellearn.io/legal/terms) and adds detail to Sections 4 and 5 of those Terms. In this policy, “we”, “us” and “our” mean Onelabel AI Ltd, the company that provides WellEarn, and words such as “Service” and “App” have the meanings given in the Terms of Use.
Automatic Renewal in Short: your subscription renews automatically at the end of each billing period, at the price shown at checkout, until you cancel. To avoid being charged for the next period, cancel at least 24 hours before your current billing period or introductory period ends. In your account, the cancellation takes effect right away. By email, it counts from the moment your email reaches us. If a renewal is charged although you canceled at least 24 hours before it, we refund it. You keep access until the end of the period you have paid for. Deleting an App or your account does not cancel your subscription.
1. How Subscriptions Work
You need an active subscription to use most of WellEarn. WellEarn subscriptions are offered to customers in the United States; if you are a consumer in the EEA, the UK or Switzerland, you can withdraw within 14 days (Refund Policy, Section 5). They are sold on our website, on our quiz and checkout pages at quiz.wellearn.io and quiz.wellearn.ai; the WellEarn apps for iOS and Android have no in-app purchases. Before you pay, the checkout page shows the plan you are buying, its billing period, the price you pay now and the price at which it renews.
Your subscription starts on the day you buy it. At the end of each billing period, it renews automatically for another billing period, until you cancel. Each time it renews, we charge your payment method the price of your plan at that time, plus any applicable taxes; if that price changes, we tell you in advance (see Section 8). Billing periods are counted in weeks — for example, 1 week, 4 weeks or 12 weeks — so a renewal is charged every 7, 28 or 84 days after the previous one, not on the same date each month.
You do not need to do anything to keep your subscription. If you do not want it to renew, cancel it as described in Section 6. The Manage subscription page in your account (Profile › Settings › Manage subscription) shows the status of your plan and when it renews.
2. Introductory Prices and Introductory Periods
Introductory Prices: some plans start with a discounted introductory price for the first billing period only. When that period ends, your subscription renews at the full price of the plan shown at checkout, unless you cancel at least 24 hours before the first billing period ends.
Introductory Periods: some plans start with a short introductory period at a lower price, for example 1 week, which the checkout page may call a trial or an intro. When it ends, it becomes the plan shown at checkout, which can have a longer billing period and a higher price (for example, 4 weeks), and we charge that price, unless you cancel at least 24 hours before the introductory period ends. The checkout page states both prices and both periods before you pay.
Free Trials: if we offer a free trial, the checkout page will say so, and the same rules apply. Each person can use an introductory offer or a trial only once, unless an offer says otherwise.
3. Add-ons
After you buy a plan, we may offer you an add-on. An add-on is a separate subscription, with its own price and billing period, that renews automatically until you cancel it. The offer shows its first price, its renewal price and its billing period before you add it, and it is charged to the payment method you used for your plan. If you have more than one subscription, for example a plan and an add-on, and ask us to cancel, we cancel all of them unless you tell us otherwise.
4. Prices, Taxes and Currency
Prices are in U.S. dollars (USD) unless the checkout page shows another currency. Prices can differ by offer and can change over time; the price that applies to your purchase is the one shown at checkout.
Where the law requires sales tax, VAT or a similar tax on your purchase, we either include it in the price or add it at checkout, and the checkout page shows it before you pay. Your bank may charge its own fees, for example for a payment in a foreign currency; those fees are set by your bank, not by us.
5. Payment and Billing
You can pay with the payment methods offered at checkout, such as a credit or debit card or a digital wallet like Apple Pay. Payments are processed by Stripe, our payment processor: your card details go directly to Stripe, and we do not receive or store your full card number.
Onelabel AI Ltd owns and provides WellEarn. Its affiliate OneLabel, Inc., a Delaware corporation in the United States, charges the payments for WellEarn as the merchant of record and handles refunds and payment disputes for the payments it charges. Your contract for the Service is with Onelabel AI Ltd.
On Your Statement: your bank or card statement shows WELLEARN.IO or WELLEARN.AI, depending on where you bought your subscription (quiz.wellearn.io or quiz.wellearn.ai).
By subscribing, you authorize OneLabel, Inc., through Stripe, to charge your payment method for your first payment and for each renewal until you cancel.
6. How to Cancel
You can cancel your subscription at any time. To cancel a subscription you bought on our website, use one of these two ways:
In Your Account: sign in at dashboard.wellearn.io, open Profile › Settings › Manage subscription, choose Cancel subscription and confirm.
By Email: write to support@wellearn.io from the email address of your WellEarn account and ask us to cancel. If you write from another address, include your account’s email address so that we can find your subscription.
We confirm the cancellation by email. To avoid being charged for the next period, cancel at least 24 hours before your current billing period or introductory period ends. In your account, the cancellation takes effect right away. By email, it counts from the moment your email reaches us. If a renewal is charged although you canceled at least 24 hours before it, we refund it.
After you cancel, your subscription does not renew, and you keep access to WellEarn until the end of the period you have already paid for. Cancellation stops future payments; it does not refund payments already made, except as described in Section 9.
Deleting an App or your WellEarn account does not cancel your subscription. If you also want your account deleted, cancel your subscription first, or ask us to do both in one email.
App Store and Google Play: WellEarn subscriptions are not sold in the App Store or on Google Play. If we start selling them there, Apple or Google will bill a subscription bought there, and you will manage and cancel it in your App Store or Google Play settings, under that store’s terms.
7. Failed Payments
Please keep your payment details up to date. If a payment fails, for example because your card has expired or has insufficient funds, we or Stripe may try the payment again and may ask you to update your payment method; to update your card, contact our support team. We may suspend your access to WellEarn until the payment succeeds, and if it cannot be collected, we may end your subscription.
8. Price Changes
We may change the price of a plan. If the price of your subscription is going to change, we will tell you by email before the new price applies to you. A new price never applies to a billing period you have already paid for. If you do not want to pay the new price, cancel at least 24 hours before the first renewal at that price.
9. Refunds
If you bought your subscription on our website, you can get the first payment for your plan refunded under the Money-Back Guarantee in Section 2 of our Refund Policy (https://wellearn.io/legal/refund#money-back-guarantee) if you followed your plan, finishing at least 7 lessons, and ask within 30 days of your purchase. Our Refund Policy (https://wellearn.io/legal/refund) also explains every other case in which we refund a payment, such as a billing error, and how consumers in the EEA, the UK and Switzerland can withdraw within 14 days.
If you see a charge you do not recognize or think is wrong, please email support@wellearn.io first: we will look into it and refund any billing error.
10. Version History
October 30, 2026: to avoid being charged for the next period, cancel at least 24 hours before your current billing period or introductory period ends (Sections 2, 6 and 8); the Money-Back Guarantee has conditions (Section 9); the right to withdraw within 14 days is described for consumers in the EEA, the UK and Switzerland (Sections 1 and 9); OneLabel, Inc. is named with its state and country only. For a subscription bought before this version, the 24-hour rule applies 30 days after this version was published (Terms of Use, Section 20.2).
October 29, 2026: first version. It replaces the subscription sections of the Subscription and Refund Policy dated August 11, 2026.
11. Contact
Onelabel AI Ltd, a company incorporated in the Republic of Cyprus (HE 481834), 75 Prodromou, Oneworld Parkview House, Floor 4, 2063 Nicosia, Cyprus.
Payments are charged by OneLabel, Inc., a Delaware corporation, USA.
Email: support@wellearn.io
Questions? Email support@wellearn.io.